Help and contact

Xestando support

Xestando is a business management platform for small companies, freelancers and accounting firms in Spain and the rest of Europe: invoicing, expenses, documents, electronic signatures and the Spanish VERI*FACTU and TicketBAI reporting regimes. We help with your account and with the Microsoft 365, Power Platform and AI assistant integrations.

Account and sign-in

If you cannot sign in or authorise a connection, tell us the browser, the service you are connecting from and the message you saw. Never send passwords or tokens.

Power Platform connector

For Power Automate, Power Apps, Logic Apps or Copilot Studio, tell us the action you ran, the response status and the operation id if the action answered 202. The notes below cover the questions we get most.

Approvals

Sending an invoice, reporting it to the tax authority or requesting a signature waits for a person to approve it in Xestando. Check your notifications and the approval screen before running the action again.

Privacy and your data

You can read how we process personal data and ask for access, correction or deletion from the privacy policy, which is published in Spanish.

Need help?

Describe the problem without including passwords, private keys, sensitive documents or OAuth credentials.

info@xestando.com

Microsoft 365 and Power Platform

The Xestando connector works with a Xestando account on a plan that includes API access. The connection signs in with OAuth 2.0 and can never do more than the person who signed in can do in the web application, in the single organization they signed in to.

Three things surprise people the first time:

  • Some actions answer 202, not 200. Emailing an invoice, reporting it to VERI*FACTU or TicketBAI and requesting a signature create an operation that waits for human approval. Nothing leaves the company until someone approves it in Xestando. Use Get operation with the returned id to find out how it ended.
  • Approvals expire. Most expire after 30 minutes, and usage billing approvals after 24 hours. An expired operation is never executed; running the action again creates a new one.
  • There are no triggers yet. The first release ships actions only. Flows poll with the search actions until outbound webhooks are available.

Error responses follow Problem Details (RFC 9457). Branch on the code field, which is stable, rather than on the message text, which is still written in Spanish.

Contact details

Company: Imtade, owner of Xestando
Tax number: ES B27497734
Address: Quinzán de Mato nº 17, Spain
Email: info@xestando.com
Phone: +34 645 068 789

Response times

We answer during Spanish business hours. How long a case takes depends on its complexity and priority.